Last updated: August 2026
This policy explains how Roxy Beauty & Med Spa (“we,” “us”) collects, uses, and protects the information you share with us through this website, our chat assistant, our booking system, or by phone.
When you use our chat assistant, submit a booking request, or call us, we may collect your name, email address, phone number, and the content of your message or the service you’re interested in.
We use this information to respond to your questions, schedule and manage appointments, and share relevant information about our services. We do not use your information for anything beyond these purposes without your consent.
To operate our booking and communication, we work with a small number of trusted service providers: an AI-assisted messaging tool to help answer common questions, a scheduling platform to manage appointments, and, if you message us on Instagram, Facebook, or WhatsApp, those platforms’ own messaging systems. Each of these providers only receives what’s needed to do their part.
Please don’t share sensitive medical or financial details through our chat assistant or booking form. Medical history and treatment suitability are always discussed directly with a licensed provider during your consultation.
Our chat assistant keeps track of your conversation in your browser’s local storage so it can pick up where you left off during your visit. We don’t use third-party advertising trackers.
You can ask us to access, correct, or delete the information we hold about you at any time by contacting us using the details below.
We may update this policy from time to time. The date at the top of this page reflects the most recent update.
Questions about this policy? Reach us at hello@roxybeautymedspa.com. Roxy Beauty & Med Spa, 13601 Preston Rd., Suite 630, Dallas, TX 75240.
